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Helpful Advice

Health Consideration

Before starting your treatment, please inform us if you have the following health consideration: High or low blood pressure, allergies, heart condition, any physical ailments, disabilities, pregnant. We highly recommend that alcoholic beverages not to be consumed before or immediately after your treatment. We have both male and female therapists to serve you. If you have a preference, please specify when arranging your appointment.


Kindly arrives at least 15 minutes prior to your appointment. Unfortunately arriving late may decrease the duration of your treatment. Your treatment must end on time so that the next treatment will not be delayed. If there is no one following you in the schedule, we will be able to offer the full duration. Reservations are recommended.

Prices / Payment

Prices do not include 10% VAT and will be added on. We accept cash, Visa, MasterCard and JCB as forms of payment. Prices are subject to change, prior notice will always be given before your treatment. Gratuities are not included in your service. If you feel you would like to show appreciation to your therapist , you may leave them a gratuity in a special envelope available at the spa’s reception desk.

Age Requirement

For the safety and comfort of all our guests, the minimum age requirement to visit the Spa or Spa Fitness Centre is 12 years of age.

Jewellery & Valuables

Please leave your jewellery at home or in your hotel room safe. Although we provide personal lockers while receiving treatment, we regret that we cannot be responsible for your personal articles, valuables or jewelry whether damaged, lost or stolen (when brought into the Spa), either in lockers or changing rooms.


Serenity is important for relaxation; we ask that all guests talk quietly as not to disturb other guests. We require that you please turn off cell phones during your treatment. Smoking is not permitted anywhere in the spa facilities.

Home Care

Professional-quality spa products are available for your continued care at home. You are welcome to purchase products at the spa desk and we will ship to you anywhere within the world. Shipping charges will apply.


Your well-being and happiness is of utmost important to us. Please communicate any discomfort you may experience in order for us to rectify the situation immediately.


Due to our business expansion, we are seeking suitable candidates to join our team.


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